FAQs

Some need to be created, while others do not. Please make sure to read the item description carefully to see whether you have to an account.

1. Non-editable, ready-to-print items: You no need to create an account. You can checkout as a guest.

2) Editable Templates: You have to create an account to receive a link for templates from Corjl.

The benefit of having an account at ArtDigitalGraphic is that you can take advantage of our speedy checkout and see your order history.

Note: You have to fill in the correct email that you want to receive the link for the editable template. If your email is incorrect, you can not receive the link for the editable template.

ArtDigitalGraphic provide digital graphic products:

• Design resources.
• Products for printing.
• Digital graphics.
• Invitations design.
• Birthday design.
• Custom request design.
• etc.

Note: ArtDigitalGraphic do NOT offer physical, NOT Printed products. 

When you buy products on our website, you can receive the details below:

1. Istant Download: You will receive ZIP files that contain the product files you purchased as SVG, PNG, DXF, JPG, PDF, etc. You will use the right mouse button to extract a ZIP file and receive all the included files.

2. Customized Design products:

•  Customized Design: You will receive PNG, JPG, or PDF files that are sent directly to the email account you registered when purchasing the product.
•  Customized Design Instant Download: After purchasing a template from our shop, Corjl will send you an email containing a link which you can use to log in and access your template. If you don’t see Corjl’s email, please check your spam mailbox.

Note: Each product is described in detail, including the type of files available in the thumbnails and description.

The size of some type of important file on ArtDigitalGraphic:

• SVG files: It is vector files. A SVG file can be resized to any size without losing image quality. The visual size of an SVG file doesn’t affect its quality.
• PNG files: 300 DPI High Resolution Transparent Background

Of course, SVG files can be used in Cricut Design Space, Silhouette, or any other cutting software.

Invitation size details on ArtDigitalGraphic:

• Birthday Invitation for Print: W 5 x H 7 inches or W 4 x H 6 inches.
• Birthday Invitation For Mobile: W 1080 x H 1920 px.
• Thank You Card: W 3.5 x H 5 inches.

You also can request other size for Invitation on ArtDigitalGraphic through email or contact us.

All items in our shop are digital items. You will receive the high resolution digital files of your item, so no printed items will be shipped!

1. You can print the files at home.

2. If you plan to use a professional printer, we recommend Prints of Love. Our shop has partnered with them to offer fast, high quality yet affordable printing. Plus free 2-3 day U.S. shipping and free envelopes.
Simply follow this link: https://printsoflove.com/ref/artdigitalgraphic

All of the products in ArtDigitalGraphic are digital products. Therefore, your order cannot be canceled due to the digital nature of our products and services.

All of the products in ArtDigitalGraphic are digital products. Therefore, your order cannot be replaced due to the digital nature of our products and services.

Custom designs will be checked and confirmed before payment.

Notice: You have to send all the information that you want through email or contact us form if you can share details by picture.

1. The ready-to-print designs are available for an unlimited time, they will never expire.
2. The editable templates are available for 180 days by default. If you need them longer, just send us email or contact us.

Some designs are editable, some are not. Please make sure to read the item description carefully to see whether you will purchase an editable design.

1. Non-editable ready-to-print items: You can not edit this product.

2. Editable Templates: You can edit this product.

After the purchase you will receive an email from Corjl service with access link. You can only edit invitation cards in here.

Each invitation features sample text and event details. You can edit this text by double-clicking on the text box and replacing some or all of the text with your own event details.

You can also change text, add text, delete, resize, move a box, or do some thing that is permitted by Corjl.

Note: Please note that not all text elements are editable.

Each birthday invitation product has a Demo link on Corjl. You can click on the demo link next to the “Add to Cart” button or the demo link under the description to try editing the invitation template you selected.

Yes, of course! You will share in detail your order and all information as invitation templates ( Name, Age, Times, Date, Party Location, RVSP, Email, etc) with us by email or contact us .

We will edit your invitation and send to your email within 12-24hr. This service of FREE!

Note: Please check the designs and products in your inbox email or spam email. 

Some designs are editable, some are not. Please make sure to read the item description carefully to see whether you will purchase an editable design.

1. Non-editable ready-to-print

You can request changes 2 to 3 times without incurring any fees based on the product you have purchased.

Modified products that are different from the originally purchased product will be rejected.

2. Editable Templates

You can change it many times because this is the template link that was sent by Corjl.

Note: You should read more through our Terms of Service page about Revision to learn more.

https://artdigitalgraphic.com/wp-content/uploads/2024/03/how-it-works-corjl.pdfWe have the following instructions available:

HOW IT WORKS

Short overview explaining all steps for editable templates.

CORJL QUICK START

Short overview how to edit your design, including photos in Corjl.

CORJL INSTRUCTIONS

Customer Instructions & Documentation how to edit from Corjl.

All of the products in ArtDigitalGraphic must be paid for through Paypal. Paypal is a safe, secure, fast, and convenient payment gateway used globally without any difficulties, so you can feel free to use it.

Yes, Payment is required before we start working on your order.

You do not need to pay upfront for custom designs. Below are the payment details for custom designs:

1. Custom designs will be checked and confirmed before payment.

2. You can pay directly or through the product link displayed on the website.

If you have accidentally paid twice for one file, you can choose from the options below:

1. You have priority when choosing any product on our website at the same price as a replacement.

2. If you don’t want to choose the product, you will get your money back.

All of our products are digital products. Due to the nature of the product, we only refund for errors below:

1. You purchased many of the same products accidentally.

2. There is a technical problem with the product.

You should read more through our Refund Policy page to learn more.

All of our products are digital,NO Physical Item, NO Printed Will Be Shipped. Therefore, you can purchase them from anywhere in the world. You can download it directly or receive it by email.

When you buy products on our website, these are the time lines to receive your order:

– Instant Download: Receive your order immediately via direct download on the ArtDigitalGraphic website or link templates sent from Corjl.

– Customized Design products: These files will be sent directly to the customer via email within 12 to 24 hours of payment completion.

Note: Please check the designs and products in your inbox email or spam email. 

If you did not receive your access link, Don’t worries!

You can always send your order to email or contact us and we can send you a new access link within 12-24hrs!

If your email address in your order is not current, Don’t worries!

You can always send your order to email or contact us and we can send you a new access link within 12-24hrs!

All of the products in ArtDigitalGraphic are digital products. NO physical item will be shipped.Therefore, you do not need to Track Your Order. You only care about your order, as below:

– Instant Download: Receive your order immediately via direct download on the ArtDigitalGraphic website or link templates sent from Corjl.

– Customized Design products: These files will be sent directly to the customer via email within 12 to 24 hours of payment completion.